It all starts and ends with communication.

Everything that lies between the beginning and the end is determined by communication.

So the way we communicate determines the way we live.

Have you ever asked yourself why people (re) act the way they (re) act?

You will find answers to this question in this article, the content of which will certainly contain some surprises for you.

The importance of the senses

To turn mere communication into real understanding, it is important to use your senses. Use your senses to better assess other people and also to understand them better.

When you see, smell, taste, touch and hear, you perceive everything you need to get to know yourself and other people.

But how do you learn to understand yourself and others?

This is where the feeling comes into play.

The feeling that you perceive when you recognize your own behavior and put yourself in other people’s shoes.

If you concentrate privately and professionally on the two information channels that you have through hearing and seeing, you will receive answers to the following questions:

  • How does my counterpart feel about my person?
  • How does my counterpart feel about my statements and my behavior?
  • How will my counterpart behave immediately and / and in the future?

Imagine having answers to all of these questions. Would that be an advantage for you?

Would you perhaps even be able to actively influence the respective conversation and influence the outcome of the conversation?

If you answer yes to even one of these questions, it will be worthwhile for you to engage in emphatic communication.

Empathy – isn’t that a weakness ?!

Empathy is a quality, but also an ability, so it is important to understand the meaning of empathy.

Empathy is the ability to empathize with others and to recognize how they feel.

There are different types of empathy.

  • The emotional empathy through which you not only recognize the feelings of others, but also empathize with them.
  • The cognitive empathy, which moves more on the level of the mind. This can also be learned to identify feelings, intentions, and motives for behavior.
  • The social empathy through which one can adjust to more complex social situations that can affect individuals and groups. Through social empathy you can e.g. Feel into the emotional world of people from a certain age group or from other cultures.

All of this is part of emotional intelligence.

With emotional intelligence you are able to behave emphatically towards others and actively influence your own feelings, conversations and relationships.

A very important point is one’s own experience of feelings.

Therefore, you should know the basis for recognizing and feeling your own moods and feelings.

The spontaneous reaction of the facial muscles is incorruptible and cannot be manipulated, because they receive a faster impulse than the ratio through the direct connection to your emotional center in the brain.

So you can “read” people if you know what exactly you have to pay attention to in order to recognize feelings such as anger, contempt, sadness, fear, contempt, disgust, surprise, but also interest, guilt or love.

If you can recognize and understand these feelings in yourself and other people, you will have great superiority in conversation. No matter whether offline or online.

With more clarity, understanding, understanding, appreciation and respect in your communication you can reach your goals faster and lead a happier life. 

Emotional intelligence strengthens your position in every respect and is a guarantee for more success, because your behavior will bring you more acceptance and you will be paid in the best currency in the world. With confidence!

If you too want to support better and more effective cooperation with more and more targeted empathy, I will be happy to help you with your project.

Andreas Kott
I’m a boomer, a “baby boomer”. Born in Berlin in 1962. After my apprenticeship as an industrial clerk, I went into the field service and thus had the opportunity to learn how to deal professionally with people very early on. After very successful years working in the field, I started my own business in network marketing in 1992. This activity gave me the opportunity to steadily develop my qualities as a manager and speaker. For me, fair and human communication is a very important point in establishing and expanding interpersonal connections. In the last decades I observed more and more that empathy and the authentic-natural togetherness connected with it was pushed into the background, both privately and professionally. That is why I dealt very intensively with this topic. My training as an emotional intelligence trainer was the key to making important decisions. After years of research and further training, I developed my own training program for people in network marketing. The fact that the attentive perception in conversations and the consideration of emphatic acquisition offline and online lead to an enormous increase in personal and professional success, inspired me to create this unique concept. My own study, based on an emotion recognition test, showed the need to reactivate innate abilities in people across cultures. With an extensive range of training courses, I not only help people in network marketing to establish and expand relationships in a contemporary and effective manner. Meanwhile, more and more sales professionals as well as companies from different economic areas come to me to optimize the topic of communication in their company. With my “empathy strategy” I enable people to offline and online the most important things in relationships quickly and effectively to develop: trust! In my e-book “When the body speaks” I give you a short and crisp insight into the world of mindfulness, observation, empathy and the interpretation of facial expressions. My vision is to make the world more emphatic and to actively accompany people on their way to more appreciation, clarity and recognition.
Andreas Kott, CEO at KOTT Consulting