by Dr Rumesh Kumar

If being flexible, leveraging on collaboration and sustaining shared understanding is critical for your success, there is a need to engage in agile transformation. But what does that actually mean, why is it necessary and how can it be done correctly ? These are fundamental questions that arise in most organizations contemplating in being more agile. This brief article answers these questions irrespective of the type of organization you lead or work in.

What is it?

Being agile implies having the ability to think quickly and respond effectively to changes. Agile transformation simply means shifting an organization towards an agile way of working. A way of working that enables employees to respond faster to leverage opportunities and overcome threats that emerge better than before.

This involves embracing a more customer-centric, collaborative way of working that emphasises creativity, employee initiative, innovative approaches, and a reduction in unnecessary micro-management.

Why is it necessary? 

The primary aim of being agile is to add value This implies increasing the gain (such as revenue, improvements, social network etc ) and reducing the pain ( such as cost, effort, time etc). The aim is to continually seek to benefit the client within increasingly shorter timelines and less effort. This benefits both your organization as well as to your customers.

By persistently adding value, the ecosystem required to sustain agility will emerge. They include

  • Collaboration through Honest, Open and Transparent (HOT) feedback
  • Knowledge sharing that boost efficiency
  • Self-Organization leading to Faster product delivery

Through a heightened sense of collaboration that readily accepts and respects feedback both within teams as well as with other stakeholders including customers, knowledge sharing is intensified significantly. With such an increase in knowledge sharing, teams are better able to plan, monitor and execute work on their own.

Collaboration through Honest, Open and Transparent (HOT) feedback

Following on from the above point, HOT ( Honest, Open and Transparent ) communication that plays a core role in boosting collaboration begins to manifest. Agile places greater importance on sharing ideas, testing, and delivering feedback — all of which require clear open communication based and mutual respect and trust. This is done both within the team as well as with customers and all relevant stakeholders.

Knowledge sharing that boost efficiency

In an agile work environment, departments no longer stay restricted to their own tasks without taking any involvement in their colleagues’ work: teams can share their knowledge and skills to create better products and operate in a more efficient way. This becomes a norm that enables efficiency across all departments and functional units to increase exponentially.

Self-Organization leading to Faster product delivery

Just as agile principles can help teams complete development on software projects faster, agile transformation serves to have the same effect on all areas of a business, such as delivery of enhanced customer experience or quicker turnaround of products that clients value.

Teams should be trusted more to work independently without being micromanaged every step of the way. This shift in management supervision from manager led to team led creates a smoother, streamlined process, with fewer delays or obstacles to negotiate.


To summarize, achieving flexibility is one of the traits to be agile. Being agile allows you to the ability to think quickly and respond effectively to changes. Agile transformation simply means shifting an organization towards an agile way of working. The aim of Agile Transformation is to add value to all stakeholders in a complex work environment.

Tune in next month for part 2 of this article.

Rumesh Kumar is a Certified Professional Trainer; Certified Knowledge Manager; Certified Project Management Professional (PMP); ScrumStudy Certified Trainer; and Certified Tetramap facilitator.

Rumesh specializes in the areas of project management, knowledge management as well as agile leadership development. In addition to being the Managing Director of Sharma Management International, he is the Senior Denison Consulting Partner for Denison Consulting USA and is an Approved Training Provider for the Project Management Institute USA as well as an Approved Training Instructor for the Knowledge Management Institute, USA.